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FAQ's

When is City Hall Open?

• 9am-5pm, Monday-Friday.

I am moving to town..... What do I need to do?

• Visit City Hall to sign up for utilities by signing a utility contract which requires a $200.00 deposit.
• Fairbank Municipal Utilities covers EL, GS, WT, SW, and GB.
• Auto withdrawal for the utility bill payment is a new ability for the city if you would be interested in that and we would just need your bank information and a signature to withdrawal the funds. 
• We also have the ability to email bills if that is wanted as well. Click here to complete form to opt into receivng your bill as an email.

When is garbage/recycling pick up?

• Garbage/recycling is picked up on Monday mornings. Please have containers out before 7 am. Please leave at least a 4-foot space between the cans or anything else in order for an automated arm to pick them up.

When are utitlity bills mailed?

• Utility bills are mailed on or around the 15th of every month.

When are utitlity bills due?

• Utility bills are due on the 5th of the month. If the 5th falls on a weekend then you will have the following Monday to pay without penalty.

When is my auto withdrawal payment withdrawn from my bank account?

• Payments are withdrawn on the 5th of each month. If the 5th falls on a weekend and/or holiday payment will be withdrawn the next business day.

What payment options does City Hall offer?

• Cash, check, money order, debit, and credit cards are accepted.

What do I need to obtain a pet license?

• A current rabies vaccination certificate.
• A completed pet license application. Click here to complete.
• The required fee, listed on the pet license application each year.

Where can you find the City Code?

• City Code - City of Fairbank Online Code